Excellence in Urological Care with Kindness & Dedication

Outcome-Driven, Total Excellent Care

• State-of-the-art advanced medicine, evidence-based and adhering to international guidelines.
• Total Patient Care: We coordinate among all your doctors, considering family, work, and financial factors.
• Regular metric reviews for quality assurance. Focus on lowering medical errors and reducing readmission rates.

Continual Learning & Teaching

• Monday eFLO Meetings: Weekly case reviews, journal clubs, urology topics discussion.
• Professional Development: For doctors, nurses, AND staff—learn together, teach each other.
• Student Mentoring: Medical student attachments are a valued resource. We emphasize knowledge in application, interpreting patient complaints, and communication. We hope to show them how to practice with honesty and integrity. (Students from CUHK Global Physician-Leadership Stream and HKU Enrichment Year Programme).
• Urology trainees: Fellowship Tutorial in Pediatric Urology, Vasectomy Experience.

If there is a student on the day of your visit, we will obtain your consent to allow the student to observe. If you prefer otherwise, we are happy to give you more privacy.

We regularly perform clinical audits to identify, assess, correct, and monitor important aspects of patient care, in order to enhance the quality of healthcare we deliver. These results are presented and discussed in peer review meetings.

Last year, we completed studies in hypospadias, posterior urethral valves, bladder exstrophy, pyeloplasty, and robot-assisted laparoscopic radical prostatectomy. Results showed that our care has been in line with current international standards.

We frequently review new management algorithms and surgical procedures by attending local and international medical conferences, reviewing medical literature, and meeting with vendors and developers. Prior to adopting any new procedure, we evaluate their safety, efficacy, suitability, costs, and benefits. Feel free to bring up new procedures and discuss them with us.

• In-house Morbidity and Mortality meetings
• Quality Assurance Review in robotic prostatectomy, vasectomy, bladder exstrophy closure, hypospadias repair; successful management of children with various conditions.

Research

Active participation in Hong Kong Urological Society Annual Scientific Meetings.

Research Collaborations: We collaborate with HKUST in bioengineering research, investigating the use of artificial intelligence and deep learning to instantly diagnose prostate cancer.

China Orphan Outreach: Voluntary medical service to severely ill babies with special needs and life-threatening conditions in the Mainland. A wealth of experience accumulated, providing an advantage in creating a practice ecosystem to facilitate multi-disciplinary management of complex diseases.

Urology Outreach in Hong Kong: Serving the less-fortunate communities.

Urology Literacy: Delivering care and education to under-served Hong Kong populations.

Clinic Governance

• Licensed under Private Healthcare Facilities Ordinance (Cap. 633)
• Robust policies on anti-bribery, insurance relations, vendor relations, complaint handling, patient rights, confidentiality, and infection control.

Your Care Journey: Complete care from pre-consultation triage through full recovery. This includes pre-consultation assessment, diagnosis, treatment options, pre-surgery counseling, hospital coordination, and discharge planning.

For Adults: A Unique Standard of Excellence

• Surgery Only When Necessary: Thorough discussions ensuring you are fully informed.
• Minimized Hospital Stays: ERAS Principles (Enhanced Recovery After Surgery) focusing on early discharge to reduce infection risks.
• Experienced Anesthesiology Partnership: Comprehensive preoperative health reviews.
• Transparent Costs: Clear, upfront cost estimates at every step.

For Children: Unparalleled Commitment

• Comprehensive Counseling: Clear, compassionate guidance for families.
• Morning Surgeries: Early scheduling to reduce fasting time.
• Pediatric Anesthesia Experts & Dedicated Team: Highest safety in a child-friendly environment.
• Minimized Discomfort: Suture-free techniques performed while asleep, avoiding premedication needles where possible.

Patient-First Promise

We Listen to your concerns with zeal. We Ask about and acknowledge how you feel. Empathy & Compassion in every interaction. We make a special effort to explain your situation clearly. If the information is not clear, please ask.

Join our mission!

Community members (especially over 50) can volunteer, attend workshops, or participate in health fairs.

We believe in giving back and creating shared value for society. By participating in our outreach programs, you help spread urological literacy and assist those who are less fortunate in navigating their health challenges.

Contact us to contribute to Better Urology for Hong Kong.